Refunds & Exchanges
We do not accept refunds but we will do exchanges if the pin is heavily flawed
Last updated: June 07, 2025 14:41
Shipping From?
Shipping from the USA
Last updated: June 07, 2025 14:41
Specs?
Each pin will be 1 inch!
Last updated: June 07, 2025 14:42
Shipping & Fulfillment
After the funds are sent from Backerkit (about a month). Then we will start pin production after it’s done (1-2 months) we will receive the pins. Fulfillment Which will take around a week or two as there are only 2 of us and one that works a full time job. But we will update all the way through!
Last updated: June 07, 2025 14:42
Forfeiture of Rewards
Once project shipping is completed, backers will be notified via a campaign update. This campaign update with have a final survey completion date. If your survey is not completed, and your shipping costs are not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.
Last updated: July 19, 2025 02:02
Current Estimated Shipping Date: January 2025
Plush may take 2+ months to arrive, pins will be shipped first
Last Updated At: 10/03/25What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Forfeiture of Rewards
Once project shipping is completed, backers will be notified via a campaign update. This campaign update with have a final survey completion date. If your survey is not completed, and your shipping costs are not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.